Grocery Outlet Reviews

Based on 33 customer reviews from our shopper community, Grocery Outlet's overall rating is 3.76 out of 5 stars and 88% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

3.8

33 Reviews

Overall Rating

5 Stars

4

4 Stars

25

3 Stars

0

2 Stars

0

1 Star

4

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (33)
user icon
silverdog428
November 13, 2022
"Love the one in Lake City"
Love the one in Lake City, Seattle WA. Friendly staff, warm environment, good deals!!!. And oooh affordable wine!!!!!!!!!!!!
user icon
goldendog314
October 08, 2022
"Great customer service"
Great customer service, great prices, great place for your family grocery shopping needs.
user icon
purpletiger390
April 02, 2022
"Locally Owned - LOVE!"
Totally love the new owners who moved here from Oregon. You can tell that they truly care about their employees too (I wasn't afraid to ask employees). Great prices. Can be a little iffy from one time to the next if you fall in love with a product but I also wouldn't hesitate to ask them if they can get it if you like it. These people truly care about their people, their store, and this community. Take comfort in knowing that this is NOT A BIG BOX STORE but individually owned. I honestly wish that they were bigger so that I could simply patronize them for all of my grocery needs!
user icon
bigzebra316
April 25, 2021
"Moldy Food. DO NOT SHOP HERE."
They have moldy produce. Their meats and their produce are not fresh, do not buy them. I ate a raspberry from one of their containers before realizing how absolutely enveloped in mold the container was. Disgusting.
user icon
Bruce.Rivera
March 22, 2021
"Monroe wa location"
I hate to give my favorite place a bad review but unfortunately since the new owners have taken over I've been hearing a lot of bad things so I decided to visit and see how my local Monroe wa grocery outlet I've been going to for 10 years was doing the store looks a lot better.
unfortunately when I walked in the door the first thing Im greeted with is the new owner Linda being absolutely cruel to one of her employees the way she was talking to that poor woman and yelling and the language she was using I know this store and it's employees and that is absolutely appalling the way she was talking to and treating her Employee they are such amazing staff and this new owner has no right to talk to these hard working people who are working I may add during a crisis we have all come to know and love Them what wonderful staff.
Except this Linda woman needs to watch her mouth we in this town are all watching you and the way we have seen and heard how you treat those poor people you shouldn't be a boss you should be a villain your not doing a good job so far missy and you do NOT berate your employees at the registers in front of your customers SHAME on you for doing that to your employees and in front of your customers.
Linda you need to do better your attitude is appalling and needs to change This grandma will not stand for the way your treating those lovely people knock it off right now.
user icon
selfbrittany20
November 23, 2020
"EXCELLENT ESTABLISHMENT! QUALITY PRODUCTS & EMPLOYEE'S!"
EXCELLENT! In SLO (San Luis Obispo, CA) this is one of the ONLY places where the people are polite & friendly. For whatever reason, there is a rash of "I'm busy, too busy to be bothered, or I don't see you" in the employee's in the city. Which is uninviting to say the least. No other city around it like this.. beach cities to more inland.
Being said, Grocery Outlet in SLO is THE TOP! From Management to associates! Friendly and caring. My fav employee is 'Magi'. She makes everyone feel like they passed through her personal door and comforts as they do. She's a breath of fresh air.
The owner is a gem!
The store is always clean and well stocked. The variety of well priced items is what keeps me coming back. I never know just what I might find.
This is a great place to find your Organic, Wholesome, Fresh foods at an all time low & very affordable price. SO glad Grocery Outlet came and planted roots in our neck of the woods.. it's a nice change from the big name over priced grocery stores.. that don't get me wrong, they have their place. Especially, since GO doesn't carry absolutely everything that the big names do.. but it sure is a great place to start your race on Market day!
As for this particular location, IT IS THE BEST over any of the ones within 20 - 30 miles.
The atmosphere here is OUTSTANDING! to say the least.
I can't comment enough on a Friendly Crew!
Customer Service Brings Customers Back!
No wonder they are consistently Busy.. lol
user icon
Harold.Dunn
November 22, 2020
"EXCELLENT ESTABLISHMENT! QUALITY PRODUCTS & EMPLOYEE'S!"
EXCELLENT! In SLO (San Luis Obispo, CA) this is one of the ONLY places where the people are polite & friendly. For whatever reason, there is a rash of "I'm busy, too busy to be bothered, or I don't see you" in the employee's in the city. Which is uninviting to say the least. No other city around it like this.. beach cities to more inland.
Being said, Grocery Outlet in SLO is THE TOP! From Management to associates! Friendly and caring. My fav employee is 'Magi'. She makes everyone feel like they passed through her personal door and comforts as they do. She's a breath of fresh air.
The owner is a gem!
The store is always clean and well stocked. The variety of well priced items is what keeps me coming back. I never know just what I might find.
This is a great place to find your Organic, Wholesome, Fresh foods at an all time low & very affordable price. SO glad Grocery Outlet came and planted roots in our neck of the woods.. it's a nice change from the big name over priced grocery stores.. that don't get me wrong, they have their place. Especially, since GO doesn't carry absolutely everything that the big names do.. but it sure is a great place to start your race on Market day!
As for this particular location, IT IS THE BEST over any of the ones within 20 - 30 miles.
The atmosphere here is OUTSTANDING! to say the least.
I can't comment enough on a Friendly Crew!
Customer Service Brings Customers Back!
No wonder they are consistently Busy.. lol
user icon
VioletHerrera
September 25, 2020
"Customer care"
I visited GO mid July and was treated terribly by a tall black transgender male I did not know at the time. He intimidated me and scared me. He was rude and hateful after I asked if they had any carts. I am handicapped and told him I needed the cart to lean on and he said "I have problems with life too" I asked to talk to the manager and he said "I am the manager" I couldn't believe they had put this despicable person in charge. I didnt shop and decided I would never come back. I tried it again just recently and saw a familiar face a very helpful man in the produce and I told him what eexperience I had with that horrible man. To my surprise he told me "He's not here anymore." I was elated that they got rid of that disgusting employee. I am now going back to GO on Lawrence. I like to think That writing a letter to corporate was helpful in ridding nasty hateful people to customers. I would have liked a response from that GO bc my letter was sent to corporate and they said they would forward it to the site manager but I never got a call from them so I stayed away since July but now I know they got on it right away and now I have returned to my favorite store. Thank you GO for responding in a positive way. I was very upset and it is not my desire for anyone to lose their job if they did but I have never been treated that way in any store. I dont care what gender he picks. I just want to be safe in public or wherever I shop. Thank you Grocery Outlet fro caring for your customers,
user icon
heavyleopard383
July 10, 2020
"Bad service attitude."
The Grocery Outlet ( 401 Marin St, Vallejo, CA)

I am a retired man, 72 years old. I went to the store to buy somethings this afternoon.
The security guard stoped me at the door, said: you steal before, you can not go in.

I think he may get wrong remember and I said when? who? what's his name? he said: a few days ago. don't know name, I know you. I said, I need talk to manager. he refused and force me out !

I feel i was Plainly insulted for no reason.
If security guard find stealing, need report to manager immediately.
The store shall have the legal procedure.
user icon
JoanCaldwell
July 09, 2020
"Bad service attitude"
The Grocery Outlet ( 401 Marin St, Vallejo, CA)

I am a retired man, 72 years old. I went to the store to buy somethings this afternoon.
The security guard stoped me at the door, said: you steal before, you can not go in.

I think he may get wrong remember and I said when? Who? What's his name? He said: a few days ago. Don't know name, I know you. I said, I need talk to manager. He refused and force me out!

I feel i was Plainly insulted for no reason.
If security guard find stealing, need report to manager immediately.
The store shall have the legal procedure.
user icon
WallaceLee
February 10, 2019
"SAVE $$$"
Although I do sopping at other supermarkets the first place I go is Grocery Outlet. The $ you save can be BIG BUCKS. They typically have a wide selection of food items as well as toiletries, OTC Medications and much more. The one thing I suggest is if your going to buy produce especially leafy types prepare to eat them sooner than later. The staff is amazing the stores are clean and you will have more $ in your wallet. All in all a GREAT ! Place.
user icon
yellowwolf155
February 10, 2019
"SAVE $$$"
Although I do sopping at other supermarkets the first place I go is Grocery Outlet. The $ you save can be BIG BUCKS. They typically have a wide selection of food items as well as toiletries, OTC Medications and much more. The one thing I suggest is if your going to buy produce especially leafy types prepare to eat them sooner than later. The staff is amazing the stores are clean and you will have more $ in your wallet. All in all a GREAT ! Place.
user icon
happysnake690
April 09, 2018
"Incredible prices"
Outstanding customers, nice employees, Clean, affordable price,. Local, wheelchair accessible, quick check out, good food,

View More Reviews

Questions & Answers
icon

how to get my $ 3.00 New E-Maile sign up

What do you want to know about this brand?
review icon

Customer Reviews

qa icon

Questions & Answers

a icon

Ask a Question

cookies tips
Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.